Return Policy

Return Policy

Thank you for shopping at Personalize Send (P.S.). We are dedicated to providing you with uniquely personalized greeting cards, crafted specifically to your selections and preferences.

Due to the customized nature of our products, we have a strict policy of NO RETURNS, REFUNDS, OR EXCHANGES.

Please carefully review your order before confirming your purchase, as all sales are final once your order has been processed.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect due to an error on our part, please contact us immediately at ian@ps.app with your order number, a detailed description of the issue, and clear photos documenting the concern. We will review each issue promptly and do our best to provide a satisfactory resolution.

We appreciate your understanding and your continued support of P.S.

Contact Information

You're about to hold a greeting card that changes EVERYTHING!

Thank you for supporting our small business!

We're just two college students creating these greeting cards right out of our apartment. We started this journey because we felt traditional greeting cards had lost their charm—overpriced, impersonal, and dominated by big companies.

Our mission is simple: return the creativity and customization to you, without any extra costs. Instead of a price on the back, our cards come with space for your own heartfelt message—making each one uniquely yours.

Thank you for being part of our story!

Warmly,

P.S.